WE VALUE OUR CUSTOMERS

Customer service is top priority at BPW.

In 2006, the average electric customer was out of service only 12.71 minutes (the 5 year average is 21.90 minutes).  Two employees, an electric line technician and a State licensed water operator, are always on call with two-way radios - to give instant response to any utility need.  Ten employees rotate call and all ten live in Nemaha County.

Office Hours

8:00 A.M. to 5:00 P.M. (Central Time)
Monday thru Friday (except Holidays)

Phone

402-274-4981 (Office Hours)
402-274-3316 (After Hours)

Handicap parking and wheelchair accessibility

Available on the west side of the main office building,
enter through the alley.

Fax

402-274-4991 (Business Office)
402-274-4983 (Power Plant)


            

Main Office 
General Manager David A. Hunter Jr.
Accounting & Finance Manager Betty J. Filbrandt
Production Manager Mike Kralik
Electric Operations Manager Milo Leslie
Water/Wastewater Manager Ken Swanson
Customer Service Specialists Mary Michel
Connie Searcey
Susan Jones
Purchasing Agent
Engineering Technician John Billings

 New Customers

If you are moving into our service area and need to apply for utility service, click here for an application form, or click the Forms link on the left navigation bar while browsing our site. You may print the form and complete it.  Then, you may mail, fax, or scan it and attach it to an email to our main office.